1. Introduction
Thank you for using Suite Util us. We are committed to
protecting your privacy and ensuring you have a positive experience on our website and in
using our
tools. This Privacy Policy outlines how we collect, use, disclose, and safeguard your
personal
information when you visit https://suiteutil.com (the “Site”), use our
web-based
utilities, or otherwise interact with us.
By accessing or using our services, you agree to the terms of this Privacy Policy. If you do
not
agree, please do not use our Site or services.
2. Information We
Collect
We collect information that you provide directly to us, information we collect
automatically, and
information from third parties.
2.1 Personal Data You Provide
- Contact Information: Name, email address, phone number (if provided via
contact
form).
- Account Information: If account creation is introduced, we may collect
usernames, passwords, and preferences.
- Communications: Records of correspondence if you contact us via email
or form.
2.2 Automatically Collected Data
- Device & Usage Information: IP address, browser type, operating system,
referring URLs, pages visited, time spent, and clickstream data.
- Cookies & Tracking Technologies: We use cookies and similar
technologies to
enhance your experience, analyze traffic, and personalize content. You can manage
preferences
via your browser settings.
2.3 File Processing Data
When you use our file conversion or processing tools (e.g., File Converter, JSON Formatter),
we
temporarily store your files on our servers solely to perform the requested operation. These
files
are:
- Automatically deleted within 1 hour of processing (or immediately after, whichever comes
first).
- Never accessed, reviewed, or used for any other purpose.
- Not associated with your identity unless you voluntarily provide contact details.
3. How We Use Your
Information
We use the information we collect to:
- Provide, operate, maintain, and improve our tools and services.
- Respond to your inquiries, comments, or support requests.
- Send administrative information, such as changes to our terms, policies, or service
updates.
- Analyze usage trends to optimize performance and user experience.
- Protect against fraudulent or illegal activity and enforce our Terms of Service.
- Comply with legal obligations and respond to lawful requests from public authorities.
4. Legal Basis for
Processing
(GDPR)
If you are in the European Economic Area (EEA), our legal basis for collecting and using your
personal information is:
- Consent: Where you have given clear consent for us to process your data
for a
specific purpose.
- Contractual Necessity: To perform our obligations under a contract with
you
(e.g., delivering a service you requested).
- Legitimate Interests: For our legitimate business purposes, such as
improving
our services, preventing fraud, and ensuring network security — provided these interests
are not
overridden by your rights.
- Legal Obligation: Where processing is necessary to comply with
applicable law.
5. Disclosure of Your
Information
We do not sell or rent your personal information. We may disclose it in the following
circumstances:
- Service Providers: Trusted third parties who perform services on our
behalf
(e.g., hosting, analytics, customer support). They are bound by confidentiality
obligations.
- Legal Requirements: If required to do so by law or in response to valid
requests by public authorities (e.g., court orders, government agencies).
- Business Transfers: In connection with, or during negotiations of, any
merger,
sale of assets, financing, or acquisition.
- Protection of Rights: To protect our rights, property, or safety, or
that of
our users or the public.
6. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in
this
policy, unless a longer retention period is required or permitted by law.
- Contact form submissions: 6 months
- Server logs and analytics: 30 days
- Uploaded files: Deleted immediately after processing (max 1 hour)
7. Security Measures
We implement appropriate technical and organizational measures to protect your data,
including:
- Encryption in transit (HTTPS/TLS)
- Secure server environments with access controls
- Regular security assessments and vulnerability scanning
- Automatic deletion of temporary files
While we strive to protect your information, no method of transmission over the Internet or
electronic storage is 100% secure. We cannot guarantee absolute security.
8. Your Rights and
Choices
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal data, subject to legal
exceptions.
- Restriction: Request restriction of processing under certain
conditions.
- Portability: Request transfer of your data to another service provider
(where
applicable).
- Objection: Object to processing based on legitimate interests or direct
marketing.
- Withdraw Consent: If processing is based on consent, you may withdraw
it at any
time.
To exercise these rights, please contact us at support@suiteutil.com. We
will
respond within 30 days.
9. International Data
Transfers
Your information may be transferred to — and maintained on — computers located outside your
state,
province, country, or other governmental jurisdiction where data protection laws may differ.
By
using our Site, you consent to such transfer.
We ensure such transfers are protected by appropriate safeguards, including Standard
Contractual
Clauses (SCCs) or other mechanisms approved under applicable law.
10. Children’s Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect
personal
information from children under 13. If we become aware that we have inadvertently received
personal
information from a child under 13, we will delete such information from our records. If you
are a
parent or guardian and believe your child has provided us with information, please contact
us
immediately.
11. Third-Party Links
Our Site may contain links to third-party websites or services. We are not responsible for
the
privacy practices or content of these external sites. We encourage you to review the privacy
policies of any third-party sites you visit.
12. Changes to This
Privacy
Policy
We may update this Privacy Policy from time to time. We will notify you of any material
changes by
posting the new policy on this page and updating the “Last updated” date. Your continued use
of the
Site after such changes constitutes your acceptance of the new policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data
practices,
please contact us at:
Suite Util Privacy Team
Email: support@suiteutil.com
Response Time: We aim to respond within 3–5 business days.