Privacy Policy

Last updated: September 14, 2025

1. Introduction

Thank you for using Suite Util us. We are committed to protecting your privacy and ensuring you have a positive experience on our website and in using our tools. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit https://suiteutil.com (the “Site”), use our web-based utilities, or otherwise interact with us.

By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Site or services.

2. Information We Collect

We collect information that you provide directly to us, information we collect automatically, and information from third parties.

2.1 Personal Data You Provide

  • Contact Information: Name, email address, phone number (if provided via contact form).
  • Account Information: If account creation is introduced, we may collect usernames, passwords, and preferences.
  • Communications: Records of correspondence if you contact us via email or form.

2.2 Automatically Collected Data

  • Device & Usage Information: IP address, browser type, operating system, referring URLs, pages visited, time spent, and clickstream data.
  • Cookies & Tracking Technologies: We use cookies and similar technologies to enhance your experience, analyze traffic, and personalize content. You can manage preferences via your browser settings.

2.3 File Processing Data

When you use our file conversion or processing tools (e.g., File Converter, JSON Formatter), we temporarily store your files on our servers solely to perform the requested operation. These files are:

  • Automatically deleted within 1 hour of processing (or immediately after, whichever comes first).
  • Never accessed, reviewed, or used for any other purpose.
  • Not associated with your identity unless you voluntarily provide contact details.

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, maintain, and improve our tools and services.
  • Respond to your inquiries, comments, or support requests.
  • Send administrative information, such as changes to our terms, policies, or service updates.
  • Analyze usage trends to optimize performance and user experience.
  • Protect against fraudulent or illegal activity and enforce our Terms of Service.
  • Comply with legal obligations and respond to lawful requests from public authorities.

4. Legal Basis for Processing (GDPR)

If you are in the European Economic Area (EEA), our legal basis for collecting and using your personal information is:

  • Consent: Where you have given clear consent for us to process your data for a specific purpose.
  • Contractual Necessity: To perform our obligations under a contract with you (e.g., delivering a service you requested).
  • Legitimate Interests: For our legitimate business purposes, such as improving our services, preventing fraud, and ensuring network security — provided these interests are not overridden by your rights.
  • Legal Obligation: Where processing is necessary to comply with applicable law.

5. Disclosure of Your Information

We do not sell or rent your personal information. We may disclose it in the following circumstances:

  • Service Providers: Trusted third parties who perform services on our behalf (e.g., hosting, analytics, customer support). They are bound by confidentiality obligations.
  • Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., court orders, government agencies).
  • Business Transfers: In connection with, or during negotiations of, any merger, sale of assets, financing, or acquisition.
  • Protection of Rights: To protect our rights, property, or safety, or that of our users or the public.

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

  • Contact form submissions: 6 months
  • Server logs and analytics: 30 days
  • Uploaded files: Deleted immediately after processing (max 1 hour)

7. Security Measures

We implement appropriate technical and organizational measures to protect your data, including:

  • Encryption in transit (HTTPS/TLS)
  • Secure server environments with access controls
  • Regular security assessments and vulnerability scanning
  • Automatic deletion of temporary files

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

8. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data, subject to legal exceptions.
  • Restriction: Request restriction of processing under certain conditions.
  • Portability: Request transfer of your data to another service provider (where applicable).
  • Objection: Object to processing based on legitimate interests or direct marketing.
  • Withdraw Consent: If processing is based on consent, you may withdraw it at any time.

To exercise these rights, please contact us at support@suiteutil.com. We will respond within 30 days.

9. International Data Transfers

Your information may be transferred to — and maintained on — computers located outside your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our Site, you consent to such transfer.

We ensure such transfers are protected by appropriate safeguards, including Standard Contractual Clauses (SCCs) or other mechanisms approved under applicable law.

10. Children’s Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under 13, we will delete such information from our records. If you are a parent or guardian and believe your child has provided us with information, please contact us immediately.

11. Third-Party Links

Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the “Last updated” date. Your continued use of the Site after such changes constitutes your acceptance of the new policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Suite Util Privacy Team

Email: support@suiteutil.com

Response Time: We aim to respond within 3–5 business days.